LAGUNA PLUS d.o.o. is committed to protecting the privacy of users of its website and to developing technology that enables a safe online experience. This Privacy Policy document applies to the website www.taxi-laguna.com and to users of our services.

 

Controller information

LAGUNA PLUS D.O.O., Celovška cesta 228, 1000 LJUBLJANA, Company registration number: 0002032198, VAT number: SI73022721

 

Privacy policy

Taxi Laguna undertakes to protect all personal data transmitted via the website in accordance with applicable personal data protection legislation. All personal data provided is treated as confidential and used solely for the purpose for which it was provided.

Personal data is any information that identifies you as a specific or identifiable individual. A user is considered identifiable when they can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of the user. The provision of personal data is voluntary, except where required for the fulfillment of legal or contractual obligations. You are not required to provide personal data; however, in such cases, we may not be able to provide certain services. All data required for the performance of a specific service is mandatory for that service.

 

Which personal data we collect

Website visit

We inform users of our website that upon visiting our website, the following non-personal data is automatically recorded: the name of the internet service provider and the IP address through which you access the internet, the date and time of the visit, the pages you access while on this website, and the internet address of the website from which you were redirected directly to our site. This data is collected for the purpose of improving website content, analyzing user needs, and administration.

 

Cookies

Cookies are small files containing information that are temporarily stored on your computer. When cookies are installed on your computer, you are not notified. The main purpose of cookies is to allow web servers to recognize your computer and web browser, adapt the website, and ensure ease of use and speed. Cookies enable us to display the correct information you are searching for and interested in. By collecting and storing information about your website preferences using cookies, we can provide a better website and marketing experience. Cookies do not give us access to your computer, and the data we collect via cookies does not include personal data. For the operation of the website www.taxi-laguna.com, we use the following cookies:

  Session cookie

Required for the operation of the content management and display system. This cookie ensures proper receipt of electronic messages and content on the website. The cookie is deleted when the user leaves the website. Cookies for storing user preferences We use cookies to store user preferences, such as cookies that contain information about the acceptance or rejection of cookies.

 

Cookies for storing user preferences

We use cookies to store user preferences, such as cookies that contain information about the acceptance or rejection of cookies.

  Contact form

On the website www.taxi-laguna.com, you can contact us via online forms where you provide your first and last name, phone number, address (starting point and destination), email address, and time of transport. We will respond via email, and we may contact you by phone if necessary when the vehicle arrives at the location. The data provided via the contact form will be used solely for communication with you regarding the provision of our services and for responding to your message or inquiry.

Cooperation based on a contract or service order and legal obligations related to our activity

For the purpose of performing services carried out on the basis of a concluded contract or service order, we require additional personal data that you provide via forms available on the website, at the company headquarters, or obtained via email.

 

Storage of your data

We retain personal data only for as long as necessary to achieve the purposes for which the data was collected.

Personal data is processed until the purpose has been fulfilled or within the statutory limitation periods for obligations that may arise from the processing of such personal data, particularly when processing is necessary for the conclusion or performance of a contract, except where retention periods are prescribed by law. Data will be stored in accordance with legal obligations, namely invoice data and documents serving as the basis for issuing invoices for 10 years, while data required for the performance of business activities is stored permanently. Personal data processed on the basis of your consent (consent for project execution) is retained for 10 years after project completion. Other consents are retained until revoked. After the retention period expires, your personal data is effectively deleted or anonymized, meaning it is processed in a way that it can no longer be linked to you.

 

Rights related to your personal data

Regarding your personal data, you may request access, completion, correction, or restriction of processing in accordance with personal data protection legislation. You also have the right to object or request deletion of data. In the case of objection, your data will be deleted; in the case of deletion, we will retain only the data required under the Value Added Tax Act and legislation governing our activity. Requests regarding the exercise of rights must be submitted in writing to the personal data controller. The controller may request additional information to reliably identify you. An individual has the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia if they believe their personal data is being stored or otherwise processed in violation of applicable personal data protection regulations.

 

Access to your personal data

Your personal data will not be disclosed to third parties under any circumstances, except to those with whom we have concluded a contract under which they perform specific tasks related to data processing and are required to comply with personal data processing and protection legislation. Contractual processors include:

• accounting service provider
• information software provider used by the controller in the performance of its activities

Contractual processors process personal data solely within the scope of provided instructions and may not use it for their own purposes. They are bound to maintain the confidentiality of your personal data. Your data will never be transferred outside the EU.

For any questions, you may contact natasa@prevozi-laguna.com